Home / Home insurance

Home insurance renewal numbers and your rights

Direct numbers for the home insurers we cover, what to say when you call, and the FCA rules that sit behind your renewal price.

Last verified 26 July 2026 · Next review 26 October 2026

Coverage

Insurers we cover

LV= home insurance Verified

0330 678 5111 — traced to a named published source and checked on 26 July 2026.

Direct Line home insurance Unverified

0345 246 3564 — held in our records but not confirmed. Check it against the insurer's own website before you call.

Churchill home insurance Verified

0345 301 1648 — traced to a named published source and checked on 26 July 2026.

Aviva home insurance Verified

0345 030 7078 — traced to a named published source and checked on 26 July 2026.

AXA home insurance Verified

0330 024 1235 — traced to a named published source and checked on 26 July 2026.

General Chips describe how well-sourced a number is, not how good the insurer is. How we verify explains exactly what each one means.

The rule worth knowing before you call

Since 1 January 2022, an insurer can't quote you more to renew than it would quote an equivalent new customer for the same cover through the same channel. That's the FCA's price-walking ban.

It doesn't stop prices rising, and it doesn't mean your renewal is automatically fair. It means one specific question — what would you charge a new customer like me? — is always legitimate. The full explainer is here.

Sourcing

Where this comes from

ClaimSourceChecked
Renewal price rule (PS21/5 / ICOBS 6B)FCA Policy Statement PS21/5; FCA Evaluation Paper 25/2, 22 July 202526 July 2026
Each provider’s number and its labelSourced on that provider’s own page — follow the link for the full tableDated on each page

Bill Watch

One email, three weeks before your renewal or fixed deal ends, telling you it's time to shop around. Free, and that's the whole product.

No spam, no sharing your address, unsubscribe in one click. We'll email you once to confirm — the reminder only starts after you click that link.